Commercial area

Where is the commercial area located onsite?

The commercial area is located in the foyer on the first floor, which is centrally located in the building. The commercial area is light and airy with white walls and floor-to-ceiling glass.

Information and visuals pertaining to the foyer area can be found on the ICE Krákow Congress Center's website.

Is there a floor plan of the commercial area?

We are currently finalising the floor plan for the commercial area and will make this available as soon as possible.

What are the opening times for the commercial area?

The commercial area is open at the following times:

  • 08:00 - 18:30 CET on 4 March 2026
  • 08:30 - 18:00 CET on 5 March 2025
  • 07:45 - 13:30 CET on 6 March 2026

Primary participant traffic is expected during the coffee and lunch breaks.

Sponsors and supporters are not required to staff their booths during scientific session times.

Is F&B provided in the commercial area?

Yes, catering and all-day drink stands will be provided in the foyer areas on levels 0 and 1.

Food will be served only in the coffee and lunch breaks. Participants have access to refreshments (with tea, coffee, water, juices) at all times during the official conference programme times.

Registered exhibitors are entitled to receive food and beverages during the coffee breaks and lunches (analogue to other conference participants).

Are booth builders required to register or get name badges?

Booth builders and booth set-up crews do not have to register, pay, or collect name badges in order to set-up and dismantle.

When can booths be installed or dismantled?

Booth installation: booths can be assembled on Monday and Tuesday, 2-3 March 2026. Please see the industry guidelines for more information.

Any waste associated with booth building (packaging, boxes etc.) is the responsibility of the booth builder/supporter/sponsor. There is no possibility to store such waste onsite.

Dismantling booths: will take place on Friday, 6 March 2026 at 14:00 CET after the conference has ended until 20:00 CET. Exhibitors should plan to have their materials shipped promptly following the end of the conference.

The exhibit area must be cleared following the conference and must be left clean and free of waste material. Areas left unclean after the conference will be cleaned by the ICE Kraków staff and this service will then be billed to the exhibitor via ENETS. ICE Kraków staff will clean all walkway and generally trafficked areas in the commercial area but not the booths/lounges during the conference. Extra cleaning services (including waste separation and disposal) for booths/lounges must be organised separately with the booth coordinator.

Are extra cleaning services required for booths?

Cleaning will be undertaken in the general foyer areas and auditoria throughout the conference.

Extra cleaning services for booths (including waste separation and disposal) fmust be organised separately with the Galop, who will coordinate with cleaning: exhibitors.enets@kongresy.com.pl.

Is security provided?

Security, logistics, general cleaning (but not in booths/lounges), and first aid services are covered in the rental fee paid. These services are based on the conference timetable, conference set-up, and dismantling times, the number of attendees, etc. If exhibitors wish additional security services, these must be clarified and organised with the booth coordinator, exhibitors.enets@kongresy.com.pl.

Are exhibitors/booth builders required to carry liability insurance?

Yes, ENETS requires that exhibitors, booth builders, contractors carry liability insurance.

Each sponsor/supporter warrants that each contractor for booth building, and other technical services carries liability insurance and has read and complies with all rules in the ICE Kraków exhibition manuals in particular the assembly and disassembly instructions.

Neither ENETS, Galop, nor the ICE Kraków Congress Centre bears responsibility for any damage, including theft, fire, water damage or leakage, breakage, destruction, or civil liability.

Can we order barcode scanners or other hardware?

Yes, if sponsors and supporters require extra hardware, such as barcode scanners for booths, conference equipment etc., please contact our conference partners Galop: exhibitors.enets@kongresy.com.pl.

Industry symposia

Where will industry symposia take place?

All industry symposia will take place in the Theatre Hall (S2).

This hall has a maximum capacity to seat 592 on-site participants and can be accessed from the ground, first and second floors.

What are the technical parameters for the Theatre Hall (S2)?

The Theatre Hall (S2) is equipped with:

  • 12 x 6.3 m screen (screen diagonal ca. 530 inches).
  • Full HD videos and graphic materials (1920 x 1080 px) are recommended to use.
  • Video formats: AVI, MP4, MKV. optimal brightness full HD (1080p), minimum quality HD (720p), format 16:9
  • Graphic formats: JPG, resolution: 1920 X 1080 px.
How will the stage be set-up?

Due to the limited time available for set-up and dismantling between satellite symposia slots and the ENETS scientific sessions (approximately 15 minutes), any changes to the setup must be discussed in advance with ENETS. The standard set-up includes:

  • Desk and chairs (for up to 5 people) OR chairs (e.g. for a panel discussion)
  • Digital lectern with microphone and a built-in monitor (so speakers will see their slides on the lectern).
  • Handheld mobile microphones
  • Preview monitor on stage
  • Timer
  • A presentation view on the main screen with the speaker's name and pip (a view of the speaker directly from the stage).
  • There is the possibility to use a presentation template with a dedicated, branded background. (Please request in advance.)

Additional audio-visual equipment should only be ordered through Galop, the official PCO. The use of external technical suppliers is not permitted.

For more information and contact details, please refer to 3.6 of the industry guidelines.

The auditorium will be available no earlier than 15 minutes before the start of the satellite symposium.

Can we book an on-site symposium rehearsal time?

Yes.

Please note that only one on-site rehearsal slot can be assigned per satellite session, subject to availability. Additionally:

  • Rehearsal slots are not guaranteed.
  • Rehearsals will be assigned on first-come, first-served basis.
  • Each rehearsal slot has a maximum duration of 30 minutes.

ENETS’ partner, Galop, will coordinate directly with each symposium team to organise rehearsals.

Who will have access to the symposia?

All conference attendees (except for other sponsor staff) will be able to attend industry symposia.

More than 95% of attending participants are HCPs. Other participant groups include allied health professionals (incl. nurses, dieticians, etc.), patient advocates, and patients.

It is not possible to refuse entry to the non-HCP groups listed above if they have a full registration ticket.

Will participants be scanned before entering the symposia?

Yes, ENETS will organise hosts to scan each participant entering into the Theatre Hall.

Statistics on numbers of symposia attendees can be provided to sponsors on the same day as the symposium. A drilldown of statistics (numbers, disciplines, countries) can be  provided within two weeks of the conference.

Due to GDPR rules, it will not possible to provide contact names and email addresses of attendees.

Will the symposia be recorded?

Yes, all industry symposia will be recorded. The raw video footage will be provided to the sponsor after the event. This video footage is the intellectual property of the sponsor, and can be used and disseminated by them as they see fit.

For compliance reasons, ENETS will not publish industry videos for conference participants in MY ENETS, the ENETS Conf app, or its websites (enetsconference.org or enets.org).

Name badges

How do I pick up badges for participants and delegates?

Sponsors may organise to pick up group badges from 13:00 to 17:00 CET on Tuesday, 3 March 2026.

An appointment must be made with Galop (our PCO) directly via galop@enetsconference.com. Name badge pick-up can only take place when Galop confirms.

 

Which information is included on the name badge?

Name badges for conference participants will contain the following information:

  • Name of participant (first name, surname)
  • Country
  • Participant code (which is also the password to the ENETS 2026 conference app)
  • QR code to access the ENETS 2026 conference app
  • Company name, if applicable
  • Hologram sticker (that serves as your public transport ticket during the conference dates).
Is a lanyard attached to the name badge?

Yes, lanyards are provided for all conference participants along with their name badges.

Onsite meeting rooms (S4)

Where is the onsite meeting room area located?

For sponsors and supporters looking to host small (internal) meetings on-site, please contact the ENETS Office (office@enets.org) and request a price list. Meeting rooms will be allocated on a first come, first serve basis. Meeting rooms are located in section S4 on the third floor.

Is there a floor plan for the meeting room area (S4)?
What are the opening times for the meeting room area (S4)?

Meeting room opening hours are:

  • 07:00 until 21:00 CET on Wed, 4 March 2026
  • 07:00 until 21:00 CET on Thursday, 5 March 2026
  • 07:00 am until 16:00 CET on Friday, 6 March 2026.

You may organise meetings to take place within the opening times outside of the blackout times.

Are there blackout times for ancillary meetings during ENETS 2026?

Sponsors, supporters, and exhibitors may not hold satellite events during the defined “blackout” times unless approved by ENETS. ENETS will strictly enforce this policy. Blackout times for ENETS 2026 include all ENETS scientific sessions. Please schedule your ancillary meetings to take place outside of the official scientific programme.

Please note that blackout times are subject to change if the scientific programme changes. Please visit the ENETS Conference website to see the most recent scientific programme.

ENETS also prohibits marketing research and marketing events from being conducted during the Annual Conference. ENETS encourages pharmaceutical companies to observe the European Federation of Pharmaceutical Industries and Associations (EFPIA), the International Federation of Pharmaceutical Manufacturers & Associations (IFPMA), and the Pharmaceutical Research & Manufacturers Association (PhRMA) codes in determining how to interact with delegates at the Annual Conference.

Specific questions related to marketing activities should be directed to the ENETS Office (office@enets.org). Sponsors and supporters are responsible for ensuring that ancillary meetings are scheduled outside of the scientific programme. As the scientific programme might be subject to small changes, the updated programme can be seen at all times on the ENETS Conference website >> Programme.

Will there be any technical staff or other onsite staff assigned to the meeting area?

Yes, the conference organising committee will ensure that a technician and a host will be assigned to the meeting room area (S4) throughout the opening hours to assist if required.

Is it possible to place roll-ups or banners in front of the meeting rooms?

No, due to fire and safety regulations, it is not possible for companies to place roll-up banners in front of meeting rooms.

ENETS will work with companies on signage that can be placed against the walls.

Can stickers be affixed to meeting room walls?

No, it is not possible for stickers to be affixed to the walls - inside or outside meeting rooms - at ICE Congress Center Krákow.